Sellit2U Real Estate Group(“we,” “us,” or “our”) respects your privacy and is committed to protecting personal information you share with us. This policy explains what we collect, how we use it, and the rights you have under the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information we collect
We may collect the following types of information:
- Contact details you provide via forms — name, email, phone number, property of interest.
- Home-evaluation details — property address, photos, condition notes you choose to share.
- Site analytics — pages visited, referring source, approximate location, device/browser type, via cookies and first-party analytics.
- Favourites — MLS® numbers you save are stored locally in your browser (localStorage); we do not receive this data unless you submit it via a form.
2. How we use your information
- Respond to inquiries and provide the services you request.
- Send listing alerts, market updates, or follow-up communication — only with your consent and with a clear opt-out in every email.
- Improve the Site’s usability and content.
- Comply with legal obligations.
3. How we share information
We do not sell personal information. We may share it only with:
- Service providers — email delivery (SendGrid), analytics tools, hosting (AWS) — bound by confidentiality and processing-purpose limits.
- Mortgage brokers, lawyers, or inspectors — only when you specifically ask for a referral.
- Law enforcement — when required by a valid legal order under Canadian law.
4. Cookies & tracking
We use cookies and similar technologies to remember your preferences, understand how the Site is used, and (where you consent) measure marketing performance. You can disable cookies in your browser settings — some Site features may not work without them.
5. Retention
We retain personal information only as long as needed for the purposes it was collected, or as required by law. Inquiry-only contacts are typically retained for 24 months unless you become a client.
6. Your rights under PIPEDA
You have the right to:
- Know what personal information we hold about you.
- Request that we correct or update it.
- Withdraw consent for ongoing use (subject to legal obligations).
- Lodge a complaint with the Office of the Privacy Commissioner of Canada (priv.gc.ca) if you believe your rights have been violated.
7. Children
The Site is not intended for individuals under 18. We do not knowingly collect personal information from minors.
8. Changes to this policy
We may revise this policy as our practices or applicable laws change. The “Last updated” date reflects the most recent revision.
9. Contact our privacy officer
For privacy questions or requests, contact:
cesar@sellit2u.ca
519-903-5117
